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Customer Relationship Management

Use of CRM Strategy in Agriculture Industry

Today, due to the impact of the crisis, agricultural organizations are faced with the question of how to increase sales. One dimension is the competitive environment in which companies are forced to descend due to competitive prices and add new services to retain their customers. But sometimes that is not enough to keep the customer […]

Categories
Customer Relationship Management

What is CRM or Customer Relationship Management?

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with customers and potential customers. It helps you stay connected to them, streamline processes and improve your profitability. More commonly, when people talk about CRM they are usually referring to a CRM system, a tool which helps with contact management, […]