Bitrix24 is now absolutely free for unlimited users. This means that you can have as many people inside your free Bitrix24 account as you want. All communication and collaboration tools (activity stream, workgroups, IM and group chats, email, telephony, mobile, employee directory, company structure) will be available to everyone without any limitations, other than 5GB for online storage space allocated for free accounts.
Business tools, such as CRM, tasks, Bitrix24.drive, and others are still limited to 12 users in free plans. You decide which users need access to business tools and whose work doesn’t require these. You are also allowed to change business tool user list once every 24 hours.
The use of Bitrix24 by non-business entities – NGOs, associations, clubs, volunteers, communities, coops, homeowner associations, churches, alumni groups – grew rapidly over the past four years as well. These folks didn’t need CRM, Invoices, Workflow Automation and other business tools, but the 12 user limit for free accounts was too restrictive to them to take full advantage of Bitrix24.