A closer look at Economics Consulting

Economics is the science of business and every day it shapes the world we live in, cutting across the most pressing issues facing businesses, investors, regulators and governments. In the midst of the big tides shaping the global economy, our clients rely on us to help them solve their most difficult problems – anything from developing a new strategy to facing a regulator or engaging in high stakes litigation.

Our client base spans the most senior levels of the private and public sectors in the India and overseas. And we use the best evidence and insights available to make a distinctive and lasting impact. We pride ourselves on being a meritocratic, sharp, intellectual, fair and supportive team. Most of all, we love what we do, and we have fun doing it. We all help shape our practice, and we foster a sense of entrepreneurship – everybody has a role in identifying and capitalizing on new business development opportunities and we see that as an integral part of our work.

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Use of CRM Strategy in Agriculture Industry

Today, due to the impact of the crisis, agricultural organizations are faced with the question of how to increase sales. One dimension is the competitive environment in which companies are forced to descend due to competitive prices and add new services to retain their customers. But sometimes that is not enough to keep the customer because customers become more demanding and it is harder to satisfy them. A lot of the attention is focused on CRM strategy as a management process to increase the performance of agricultural organizations. Attention should also be paid to how the CRM programs are implemented and how they are managed, and what impact they have on the performance of agricultural organizations.

There are six activities that should include CRM program for agricultural businesses:

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What is Customer Relationship Management or CRM?

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with customers and potential customers. It helps you stay connected to them, streamline processes and improve your profitability.

More commonly, when people talk about CRM they are usually referring to a CRM system, a tool which helps with contact management, sales management, productivity and more.

CRM enables you to focus on your organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers. Customer Relationship Management is not just for sales. Some of the biggest gains in productivity can come from moving beyond CRM as a sales and marketing tool and embedding it in your business – from HR to customer services and supply-chain management.

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