On August 26, 2022, Microsoft announced the official retirement of Kaizala, which will happen on August 31, 2023. Customers will receive 12 months of notice to help them plan and complete their upgrade to Teams. What this means for our customers Kaizala will retire on August 31, 2023; support for and access to Kaizala will […]
Workplace Transformation, Customer Experience and Strategy Consulting
Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software. Why companies from Calicut, Cochin and Trivandrum in Kerala State choose Zoho CRM and Enmain for CRM implementation? Simple, straightforward […]
In today’s digital workplace, employees are working across virtual, physical and connected environments — it’s all about user choice and seamless integration of mobile in the workplace. Digital workplace transformation can enhance your enterprise mobility, and new technologies and innovative models, you can build a digital workplace with better, more personalized customer interactions and a […]
What is Customer Experience?
Customer Experience (CX) is how a customer perceives the brand through all the interactions across the customer life cycle. In the modern digital era, customers are well-informed and hyper connected than ever. With a growing number of communication channels, brands are increasingly turning to technology platforms as a way to improve customer experience across channels. Customer Experience […]
Today, due to the impact of the crisis, agricultural organizations are faced with the question of how to increase sales. One dimension is the competitive environment in which companies are forced to descend due to competitive prices and add new services to retain their customers. But sometimes that is not enough to keep the customer […]
Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with customers and potential customers. It helps you stay connected to them, streamline processes and improve your profitability. More commonly, when people talk about CRM they are usually referring to a CRM system, a tool which helps with contact management, […]