Digital Workplace Transformation with G Suite and Zoho

In today’s digital workplace, employees are working across virtual, physical and connected environments — it’s all about user choice and seamless integration of mobile in the workplace. Digital workplace transformation can enhance your enterprise mobility, and new technologies and innovative models, you can build a digital workplace with better, more personalized customer interactions and a […]

What is Customer Experience?

Customer Experience (CX) is how a customer perceives the brand through all the interactions across the customer life cycle. In the modern digital era, customers are well-informed and hyper connected than ever. With a growing number of communication channels, brands are increasingly turning to technology platforms as a way to improve customer experience across channels. Customer Experience […]

Use of CRM Strategy in Agriculture Industry

Today, due to the impact of the crisis, agricultural organizations are faced with the question of how to increase sales. One dimension is the competitive environment in which companies are forced to descend due to competitive prices and add new services to retain their customers. But sometimes that is not enough to keep the customer […]

What is CRM or Customer Relationship Management?

Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with customers and potential customers. It helps you stay connected to them, streamline processes and improve your profitability. More commonly, when people talk about CRM they are usually referring to a CRM system, a tool which helps with contact management, […]